Who we are
Our website address is: https://www.myremotesupporttech.com
What personal data we collect and why we collect it
We do not specifically collect any data however your interaction with our website might “create” data that is collected and stored in our database.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We do not have any direct relationships with any third-party entity to share your data. However, you are using a public website and the collection of data by third-parties during the use of our website is possible. Yes, Google, Apple, Microsoft and many, many other companies do actually track your web-activity and therefore your activity on this website might generate data for these third-parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
NONE! Just because you can make requests does not mean we will necessarily honor it timely.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Otherwise, we do not actually “SEND” your data anywhere.
Your contact information
If you really, really must contact me you can send an email to JunkMail@MyRemoteSupportTech.com and I may or may not see it. I may or may not respond to it. I may or may not care that you sent me an email.
Additional information
How we protect your data
LOL – yeah right. We do try to make sure that our Word Press site is the current version, along with the most up to date plug-ins/add-ons. However we do not take any extra steps to protect any data. Sorry – deal with it.
What data breach procedures we have in place
We are not a regulated company and therefore we will respond to a data breach the same as if it was one of our clients. We will investigate it, try to determine how it was possible, patch and fix any lapses in our security. We will not send out personal notifications. Other than maybe a posting on our website, we may not provide any notifications at all.
What third parties we receive data from
None.
What automated decision making and/or profiling we do with user data
None
Industry regulatory disclosure requirements
We are not regulated therefore we do not have any disclosure requirements that we are aware. If there are requirements we will hire an attorney to make sure they are dealt with appropriately.